Your privacy matters to us. This policy explains what information we collect, why, and how we protect it.
Last updated: 19 August 2026
When you contact us through our website, WhatsApp, phone or the AI assistant widget, we may collect:
We do not sell your personal information to third parties.
Our website includes an automated chat assistant that answers common questions about pricing, installation and products. Messages you type into the assistant are processed on your device to match relevant answers and are not stored on a server or used for advertising. If you choose to be connected to WhatsApp or submit the contact form, standard contact-handling rules in this policy apply.
We may use basic analytics tools to understand how visitors use our site (e.g. which pages are viewed) so we can improve content and navigation. You can control cookies through your browser settings.
We may share limited information with trusted partners strictly for the purpose of fulfilling your request — for example, financing partners you ask to be introduced to, or logistics partners for equipment delivery. These partners are required to handle your data responsibly.
We retain customer and project information for as long as reasonably necessary to provide service, honour warranty obligations, and meet our legal and accounting requirements.
You may request access to, correction of, or deletion of your personal information held by us, subject to any legal or contractual obligations that require us to keep certain records (such as warranty and payment history). To make a request, contact us using the details below.
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse.
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.
For privacy-related questions, contact us at ugotechenergyltd@gmail.com or +234 903 359 0266, or write to us at Alaba International Market, Fline No. 1645b, Ojo, Lagos 102104.
